At Roshan Kumar, we strive to provide quality freelance web development services tailored to our clients’ needs. Please read our Cancellation/Refund Policy carefully, as it outlines the conditions and procedures for handling cancellations or refunds.
1. No Cancellation or Refund Policy
- Once a project agreement is finalized and work has commenced, no cancellations or refunds are permitted.
- Payments made for services are considered non-refundable, as they represent compensation for the time, effort, and resources invested in the project.
2. Exceptional Cases
- In the event of an urgent situation or unforeseen circumstances where a client wishes to withdraw from the project, the matter will be discussed on a case-by-case basis.
- Both parties will engage in mutual discussions to arrive at a fair decision regarding the status of the project and payments made.
- Any refund, if applicable, will be determined based on the work completed up to the point of cancellation and at the sole discretion of Roshan Kumar.
3. Client Responsibilities
- Clients are encouraged to thoroughly review the project scope, terms, and deliverables before committing to avoid cancellations.
- Any concerns or requests for changes should be communicated promptly to ensure smooth project execution.
4. Dispute Resolution
In case of any disputes related to cancellations or refunds, both parties agree to resolve the matter through mutual discussions in good faith. Legal action will only be pursued as a last resort.
Contact for Cancellation/Refund Queries
For inquiries related to cancellations or refunds, please contact:
- Email: roshansingh4836@gmail.com
- Phone: +917000159049
This policy helps ensure clarity and fairness for both parties. If you need adjustments or additional clauses, let me know!